Who we are…
The Computer Shop (TCS) is an IT service provider focusing on internet, communications, consulting and support of IT and the core infrastructures surrounding it. We have all the tools, skills and consulting experience to provide a complete service offering for your IT environment. TCS uses a strategic and structured approach to our client engagements and we are focused and confident in what we do.
TCS has been running for over twenty years. We created TCS Wi-Fi two years ago, to assist our existing loyal customers who were constantly struggling with slow and unreliable internet connectivity. We believe that everyone deserves high speed, reliable internet and that a network should be personally constructed to promote ease of use and maximize quality of life!
Our experienced team of twenty IT Specialists, ranging from Network Engineers to PC Technicians, pride themselves on working towards the needs of the client. Our attention to detail and reliability, as well as personal service, have brought us a client base of over 600 homes and business links in the Plettenberg Bay to Wilderness area – ranging from the individual homeowner to multiple dwelling estates with advanced Surveillance, internet and VoIP systems, as well as partnerships with some of the country’s top telecommunication companies i.e. Cybersmart, Openserve, GoFiber, Axxess, Afrihost and major NPOs like the Click Foundation and Bmerc NPO. Our network is supported by multiple failover redundant links with breakouts in alternative locations which feature carrier class fibre and microwave point-to-point connections which ensure any network downtime is kept to an absolute minimum.
Clients are ordinarily in a position where IT related hardware, IT services, ISP and Cloud services along with a myriad of other services, are supplied by separate suppliers. This dilutes accountability and often results in higher costs. TCS are in the unique position to offer a platform that provides clients the ability to consolidate services and accountability. Furthermore, provisioning clients with the ability to leverage our skills to maximize value returned from IT related investments. TCS has a specialized ability to analyze your IT environment and provide sound advice on strategy, audits, roadmaps or just general recommendations.