FIBER INTERNET & PHONE
The RMU Advanced Communications Technical Support Team will make every effort to provide you with the highest quality technical assistance to help you resolve Internet access problems.
Even though the team is capable of resolving a wide variety of computer hardware/software and networking problems, we must regrettably narrow the scope of support to include only Internet connectivity issues (e-mail, surfing, dial-up networking, wireless, etc). To further expedite a solution to your technical issues, please have the following information available:
- Your username or e-mail address
- Operating system (Windows 9x, ME, XP, Linux, etc.)
- The program you were using when the incident occurred
Any error messages (if you are unable to keep the message up on the screen, please write it down).
RMU Advanced Communications Technical Support Team
Monday – Friday
8:00 AM – 4:30 PM
Monday – Friday
7:30 AM – 4:30 PM
333 Lincoln Hwy
Rochelle IL 61068
When reporting abuse, please have as much information as possible available, including timestamps, IP’s, e-mail addresses, ISP name, software involved, etc.
If you need assistance in gathering this information, feel free to contact our technical support team at 815-562-3562.
Owned by the people it serves, RMU’s Electric Division is committed to providing reliable electric service to residents and businesses in Rochelle and the surrounding area at a reasonable market cost.
Transmission and Distriubution
Our transmission system connects RMU substations to the Electrical Grid throughout the Midwest. RMU owns over 20 miles of high voltage 138 kV transmission line. The distribution system that transports power to our homes and businesses consists of over 300 miles of electrical wire, continually maintained by local crews.
RMU owns and operates three generating stations, totaling 22Mw of generating capacity. All three generating stations are supplied by natural gas, a cleaner burning fuel, just one of RMU’s commitments to our citizens and customers to provide environmentally sound emissions. Our 9th Street station has been in operation since 1955, which houses 8 fully operational units. Our second station located on Caron Road houses two units, fully operational at 3Mw. The last of our stations (pictured to the right) was put in service into 2000 and operates to meet summer peak needs at 4.5Mw.
Computer Aided Design (CAD)
The two-person engineering division oversees construction standards and provides updated mapping documents for use by RMU’s four divisions on a daily basis. Measures are taken to insure that databases are constantly updated to deliver RMU with the latest and most current possible. In addition, the department also monitors and controls all electrical sub-stations and associated distribution owned by RMU via the most up-to-date SCADA system.
We are committed to providing our customers with a safe and reliable supply of top quality water. Our water laboratory specialists are happy to work with customers to provide them the data that they need to make informed decisions concerning water quality related issues. Quality on Tap!
The RMU Water Division supplies water to the community from five wells having a capacity of 9.5 million gallons of water per day. The Division has 2.2 million gallons of above-ground storage. On an average day, the wells pump 3 million gallons of water through 105 miles of water main within the City. Four towers (located on 2nd Avenue , the new RTHS Campus on Flagg Road , and on Caron Road, and Hayes Road) provide storage and aid in maintaining a constant pressure to the distributions system. Each day RMU personnel collect and analyze the water samples to ensure that citizens are provided with a safe and dependable water supply.
The Rochelle Water Reclamation Division treats an average of 2.5 million gallons of wastewater per day and process approximately 5,000 tons of bio-solid per year.
RMU’s collection system consists of approximately 105 miles of main that carry the wastewater to the treatment plant. Upon treatment to stringent IEPA standards, the water is then discharged to the Kyte River. Samples of the water sent to the creek are tested daily to ensure that it meets the requirement of the EPA. The plant has sufficient capacity to meet the needs of a growing community.