Be Tech Happy
Packet Layer was founded with the desire to provide seamless and complete solutions for any client that seeks quality IT support. With over a decade of enterprise-grade experience and a deeply ingrained appreciation for customer satisfaction, we offer an opportunity for you to finally feel great about your unique technology needs.
Providing a special blend of customer service and technical aptitude, we create a valuable and tangible asset to any organization. From desktops to data-centers, corporations to corner stores, our expertise with advanced technological solutions is only matched by our devotion to our customers custom needs.
We are confident and proud that we can offer engineering and support services for virtually any technology related need of your organization. For our clients we envision offering a streamlined interaction with a single technology vendor, allowing for more efficiency and peace of mind than most other IT service companies can provide.
Please take a look at a general outline of our services below.
As your ISP (Internet Service Provider):
- High-speed Internet Connectivity
- Guaranteed Up-time
- Broadband Wireless
- Internet service throughout the Kansas City Metro
- Extremely Competetive Pricing
- Ultra-low latency
- 24/7/365 Monitoring and Support
As your HSP (Hosting Service Provider):
- Secure ad Redundant Cloud Based Back-up and Storage
- Off-site Server Storage, Administration, and Maintenance
- 24/7/365 NOC
- Colocation, Dedicated, Shared, or Virtual Hosting
- Website and E-commerce Development
- Website, Gaming, or E-mail Hosting
As your MSP (Managed Service Provider):
- IT Infrastructure Consultation, Design, Implementation, and Maintenance
- Software Licensing Management
- 24/7/365 Desktop and Server Support
- Local and Offsite Backup and Storage Solutions
- Proactive Network and Hardware Monitoring
- IP Phone and Security Systems
We are pleased to announce our recent expansion of high-speed internet into Tonganoxie, KS! We also hope to expand our broadband service into the DeSoto, KS area very soon as well!
We provide dependable and high-speed wireless, copper, and fiber internet connections to our clients across the Kansas City Metro area. Our prices are designed to be competitive with the other major providers and we specialize in deploying into hard to reach locations. Many of our wireless high-speed internet clients are in ‘data-isoalated’ areas where the upfront costs for internet service is very expensive. Our wireless high-speed internet can get you connected for a fraction of the cost!
Wireless high-speed internet has been reliable and viable in commercial applications for over 2 decades. We understand that all of our customers demand extremely high uptime to support the recent trend of cloud-based softare solutions and hosted VOIP telephone systems. Our wireless internet technology is robust enough to transport your data seamlessly and unscathed.
We offer up to Gigabit speeds and have affordable packages for any need. Don’t be surprised to see our public access points in various areas of the city that our clients can connect to at any time. We envision a wireless blanket across the metro area so that our clients can stay connected on mobile platforms that are paramount to their day-to-day operations.
Support a local KC ISP and reap the benefits of avoiding the hassle and wait times of the major national corporations. We are dedicated to excellent customer service and personal relationships with all of our clients.
Whether you are a residential customer or commercial client, we have pricing, speeds, and availability for all situations. Your pricing will depend on a few factors, so please contact our sales team for a custom quote today. We also specialize in the following areas of high-speed internet:
If your internet speeds are disappointing you and other providers have quoted unrealistic buildout costs, you are a perfect candidate for our high-speed wireless internet. We are capable of feeding high-speed internet to your data-isolated area through our wireless distribution points that are strategically placed throughout the city. In most cases we can offer 10x the speed of your current connection for a comprable price. Whether in the heart of the city or on the outskirts, we can almost always extend our broadband to your location.
Backup Feeds for Businesses
Many business today can be severely impaired by a lost internet connection. Have you lost connectivity for hours or days at a time? While that is certainly bad enough, Imagine if it was weeks. We can give you peace of mind with our wireless backup internet feeds at a reasonable price. A wireless link from miles away fulfills the redundancy requirement to proactively stabilize your businesses access to the internet. Local disasters or mishaps such as a backhoe breaking fiber backhauls wont affect our airborne signal!
We can provide landlords and property managers high-speed internet connections and physical infrastructure to distribute to their tenants as an added amenity included on their lease. Included in this service we can also engineer and deploy free wireless access points in public spaces such as lobbies, gyms, etc. Contact us today for a site survey and custom quote!
We have expertise and experience in burying, running, splicing, and testing fiber-optic cable. If you are in need of any of these services we offer competitive pricing on labor and materials. We can bury fiber in the ground, run fiber through conduit and raceway, and terminate fiber. Contact our sales team about your next fiber job to get a custom quote.
Get a modern, responsive, sleek web presence with our custom built websites. We understand that every website is a crucial part to your business, so we have designed our process to produce the exact look, feel, and functionality that you desire. While many developers will churn out cookie-cutter sites, we invite your custom requests and ensure open lines of communication throughout the project. We also take pride in our practices to give our clients full access to their sites data and code, and never use that information as leverage. Our capabilities allow a broad range of options and features, including:
- Customer log-ins
- Client log-ins for editing
- Database storage and retrieval
- SEO and Google rankings
Store your website data in our data center to ensure industry-leading up-time, low ping, redundant physical security, and offsite data replication. Our datacenters are conveniently and strategically located in the center of America, in Kansas City, MO., ensuring quick digital access. This combined with the multiple national and international data carriers at our datacenter create very low ping and high download speeds. We can host either on a LAMP/Linux server or Windows IIS. We replicate all web servers in alternate data centers to ensure protection from local disasters. Every data center has a minimum of 4 layers of physical security, including bio-metric scanning.
Through our partnership with Microsoft we offer the entire line-up of office 365 products with 24×7 support. Take your email solution to the cloud to ensure stability and remote accessibility.
We offer our network Engineering expertise to datacenter customer who need a helping hand with routing and router/switch configuration. We specialize in Cisco and Brocade hardware, which our own Internet backbone runs on. We offer our services at an hourly rate or in customer packages to fit your need.
Become a partner to an IT services company that puts your business’s needs first. In order to save you time and money, our target is to engineer solutions that are exactly what each client needs. No more, and no less. We implement and maintain these custom solutions efficiently as possible to create a stable environment that allows our clients to focus on their core business. Using state-of-the-art monitoring schemes and protocol, a large network of vendors and partners, and in-house expertise and professionalism, we aim to be our clients single vendor for anything tech.
To that end, we offer extensive and competitively priced services to deploy, maintain, and monitor everything a small to medium size business would need:
- Cloud & Local Backup
- On-Site & Remote Maintenance
- Local or Cloud basedEncryption, and HIPPA compliant solutions
- IP Security Camera Systems
- IP Telephone Systems
- Printer & Peripherals
- Website Hosting & Development
We believe that a flat monthly rate to cover all technical support is the best solution for our clients. This ensures your confidence in our work as it creates an incentive for us to do the job efficiently and correctly the first time. It also helps you avoid large hourly invoices. Contact us today to set up an initial infrastructure assessment so we can generate your custom quote.