Craig joined NewarkNet in 2008. Longtime friend and Newark school classmate of Anthony Magliari, Craig was asked to join NewarkNet at the time Ryan was leaving. Craig is a certified residential and commercial electrician, owner of CKC custom homes, and an all around handyman with prior experience working for AT&T (SBC). Craig quickly turned NewarkNet from a small side project of Ryan and Anthony’s to a real professional endeavor. He redid all wiring, equipment, towers and even eventually upgraded the equipment on every customer’s home and business.
Craig is the husband of Sarah Pottinger and the father of two daughters: Sadie and Cayla.
In 2012 Craig became a Ubiquiti airMAX Certified Admin. Craig is the engine of NewarkNet.
Anthony started NewarkNet with Ryan Whalen in 2002, mostly out of disgust for the lack of high-speed internet options available to him, at the time, when he was in the area visiting family. He helped start NewarkNet to provide respectable internet access to those in and around his hometown of Newark, IL. After Craig took the main leadership role in 2008, Anthony stayed on to help Craig learn the ropes, design the network expansions Craig had in mind and help support customers. In 2009 Anthony had a motor vehicle accident that prevents him from climbing towers or onto customer’s roofs but he still helps support the network and it’s customers, only now from the ground.
Anthony’s mother Anne and sister Jennifer live in Newark and he takes every opportunity to visit them and to meet with Craig to work on NewarkNet.
In 2012 Anthony also became a Ubiquity airMAX Certified Admin.
Ryan WhalenIn 2002 Ryan had the idea that all his friends could have their computers running on the same network if he put a WiFi Access point on the highest point in Newark, the top of the grain elevator. If all his friends put antennas on their houses to point to that point they could all play computer games and share files. Anthony thought that was a great idea, but thought it would be even more useful to provide internet access to the community as well. For the next five years Anthony and Ryan (along with help from Anthony’s brother, Joe and Ryan’s dad, Jerry) worked to provide a quality high speed ISP they could be proud of. Ryan was doing all this while attending Purdue University full time. In 2008 when he was getting married to his beautiful wife Stephanie and moving to Detroit to be a Network Security expert for Ford, Ryan had no time left to dedicate to Newarknet. Newaknet owes a special debt of gratitude to Ryan and Jerry Whalen, because without them there would certainly never have been a NewarkNet.
Why Choose Us?
Satellite Internet (HughesNet)
Many, many of our customers have come to us after having tried to use satellite internet and are always blown away by the difference. Satellite internet has very restrictive monthly usage limits (with severe slow downs once you reach the limits). They are also more recently advertising faster speeds, but what they don’t explain is that your data has to go into space and back before it can reach you, meaning there is bad lag or delay anytime you ask for data (even clicking links on websites). If you really have no other alternative, only then should satellite internet be considered.
Cell 3G/4G Internet (AT&T Verizon Sprint)
Coverage of these services is often spotty in our area but for those customers who can get a decent 4G/LTE connection from a major nationwide carrier, be warned.
They all have very low monthly usage limits for their data plans. And with the newer “shared data” or “family plans” they allow even more devices to pull data out of that small monthly limited data amount and usually charge you an additional monthly fee for each device you connect to your data plan. These plans get expensive quick. Newarknet never charges more for monthly data use or for each and every device you connect to the service. We believe that is your business, not ours — you already paid for it.
Other area Wireless ISPs
Generally we have a pretty good working relationship with other neighboring small wireless ISPs. If we can’t offer you service and we know another company that can, we’ll point you in that direction. In some cases there are overlaps in our coverage area and customers might have a choice. In those cases, we do recommend that you do you your homework and answer the following questions:
Cable / DSL (AT&T, Comcast)
In all honestly, if you have access to real Cable or DSL it is probably your best option. In most cases, nothing can compete with the lower cost and speed you can get with an actual wired connection. However, we have quite a few customers who have access to these services and still get internet service from us because they like our service or they hate trying to deal with service or support from these large companies, and our prices are competitive.
Our #1 goal is that our customers are happy with the internet service we provide and of course that means it has to be fast and reliable. We obtain bandwidth from multiple providers with failover and redundancy on our backend network to ensure our customers service is always fast and responsive. We added the new Residential Plus speed level for those customers who want higher speeds for streaming video services or downloading large files and are open to providing whatever speed level our customers desire if there is sufficient demand and we can provide it for an affordable price.
No Monthly limits
Nationwide mobile carriers are trying to convert customers to their 4G/LTE services and while some of those services can offer high-speeds they also limit how much you can use the service each month and quickly start to charge you extra for going over your monthly limit. At NewarkNet we are strongly opposed to monthly limits and will never institute such a policy. We believe the internet should be open and free, and that no one should have to worry when clicking a link to watch a video or stream a movie if that is going to somehow end up costing them more. We feel this is wrong!
Because we provide a great service at a great price, we have no need to lock you into a service contract. If you don’t like our service, let us know and we’ll remove the equipment from your home at no cost. But, if you are thinking of trying something different please let us know first if there is some way we can improve your service. In reality, the only reason people usually ask us to stop their service is because they are moving away. Our customers like us and want to be with us, they aren’t with us because we are holding them hostage with a contract like many other ISPs do.
No Hidden Fees
No one wants to read through lengthy contracts for hidden fees, but with most of the NewarkNet alternatives you really should! From over use fees, to early disconnection fees, fees for asking questions on the phone and some even charge you a mandatory fee to remove the equipment needed when you want to disconnect your service!
Post network updates or other NewarkNet News.
Click the “Pay Online” link on the left side of the page to use our new billing system. It supports one time and recurring payments using credit cards or checking accounts (echeck / ACH). We apologize for the customers that will have to re-create their automated billing, but now you have an online platform to manage it yourself (stop and start your recurring billing at anytime). You should receive an email from us with a link to create your initial password. Your username is the email address we have on file for you. If you didn’t receive an account enrollment email let us know. Please click the PDF instructions below, if you still require assistance email [email protected] or call as usual if you have problems or questions.
We at NewarkNet are very concerned about the recent actions taken by the FCC to rollback regulations that protect a fair and open internet access for all. NewarkNet will always abide by the strict 2015 Obama era rules to ensure our users get as fair access to the entire internet as is possible. We will never sell our user’s private data, charge our users more to access certain services or charge service providers more to access our customers. As a NewarkNet customer you are ensured no matter what rulings are made by the FCC (like this rollback allowing ISPs to engage in questionable practices to generate additional profit) you will be not be directly impacted as we believe in a fair and open internet for all. However, most internet users are not privileged to have access to a small honest ISP. If you want to join the fight to try to help the rest of the internet users maintain their access to a free and open internet we recommend taking action here: https://www.battleforthenet.com/
This Spring we upgraded our base residential speed to up to 3Mbps and our Residential plus package with up to 6Mbps download speeds at no additional cost. Thanks for being loyal NewarkNet customers and look for a new higher speed package above Residential plus coming soon….
Also check out our new guide for selecting the right speed package based on your Netflix usage and quality expectations. How Much Speed Do I Need?
December 6th and 7th 2012 Craig and Anthony attended the Ubiquiti airMAX Certified Admin training class in Cincinati, OH. Both easily passed the Certification test. NewarkNet utilizes many Ubiquiti brand wireless devices throughout our network and we want to be sure we know everything we can about them to continue providing our customers with the best possible service
How Much Speed Do I Need?
There is a lot of confusion out there about internet speeds. And while you would think more is always better, if you see another wireless ISP competitor offering higher speeds that seem amazing, you should ask yourself: “What’s the Catch?”
That catch is almost always: other wireless ISPs charge extra fees for using “too much” data per month, but also look for unnecessary equipment rental fees and/or long two year service contracts.
So how much speed do you need?
Video streaming is the most popular high bandwidth activity on the internet, and Netflix is the most popular video steaming service. So, lets look at how much speed Netflix requires to stream video at their different quality and resolution levels in Mbps (Megabits per second, the speed internet access is sold in) and how much data is transferred per hour in GB (Gigabytes, the unit recorded by many ISPs to charge additional monthly fees) at each quality level.
So, all NewarkNet customers can steam Netflix in High Definition 720p (up to 3Mbps service). And our “Residential Plus” customers can steam in the highest quality 1080p “Super HD” (up to 6Mpbs service). Or multiple people in the household can view netflix at the same time and still get standard definition or DVD quality or higher depending on the speed you purchase.
Now, notice the GB per hour used. Large wireless carriers often sell internet in packages 2GB – 10GB per month and can charge $15 per GB overage(Verizon), while other local WirelessISP competitors will still charge $2 per 10GB used after reaching your limit (T6).
Other wireless carriers who look like they offer more speed for the price may not really be a better deal. Because Netflix HD streams only need 3Mbps and their highest quality 1080p stream needs slightly less than 6Mbps. With NewarkNet you can watch Netflix in HD as much as you like without ever having to worry about getting a higher bill for that month. With other ISPs 1080p Netflix SuperHD will look no better, but could end up costing you a lot more depending on how much you watch. NewarkNet never charges more depending on how much you use it.
Don’t be fooled into buying higher speed service than you’ll actually use, it could end up costing you more — for nothing.