is our business!
We use a variety of technologies
so that we can offer the best wireless services for your situation.
Technical support is available
Monday through Friday
from 9:00 am to 5:00 pm.
Contact us by email or by phone.
Email: [email protected]
WIRELESS INTERNET IN THE NORTHEAST KINGDOM
The Kingdom Connection offers high speed wireless internet across the Northeast Kingdom of Vermont. We use antennas affixed to various towers and structures to broadcast an internet signal to everyone within sight.
Our subscribers use an antenna installed at their location pointed at our antenna, and end up with a fast, reliable internet connection.
Customer Service – Kingdom Connection expert staff will not let you down. Customer service is not just a philosophy. it is our livelihood, and it shows in everything we do.
Performance – Kingdom Connection High Speed internet access offers better performance for a wide variety of today’s interactive internet applications.
SERVICE PLANS AND PRICING
Current Day Internet Access
7 Days of Internet Access
1 Month of Internet Access 256K
1 Month of Internet Access 1024K
Subscriber must adhere to our Terms of Service. Maximum Speeds are Burstable Speeds, Network Conditions may affect Maximum Speed at any particular time.
$59.95 per month
$90.00 per month
$125.00 per month
2Mb 25GB per month
5Mb 75GB per month
10Mb 150 GB per month
$5/GB for each additional GB with excessive use*
*Currently we are not keeping track of usage!
*(CPE) Customer Premises Equipment, which includes antenna, and wiring installed at service location.
We always ensure proper signal strength before proceeding with an installation.
All rate plans are with a 1-year contract on service.
STATIC IP* $10 per month
Radio purchase required. Call for pricing!
*All speeds are “up-to” speeds*
*Not all speeds are available in all areas*
$75.00 plus materials
Wireless Installation, plus equipment cost
Wireless Signal Check
Equipment Servicing, Antenna Readjustment, $75 minimum
FEES AND PENALTIES FOR ALL ACCOUNTS
Accounts more than 5 days past due date are subject to $5.00 late fee.
After 30 days the account will be put on hold. A $15 reconnect fee may be impossed!
Email is still maintained and payment is still required.
There is a $25 chargeback and bounced check fee.
28% Fee if account is sent to collections.
All payments received are for service and are non-refundable.
- Service calls are billed at $75 Per Hour, with a $75 minimum charge.
- If you would just like a Signal Check to explore the possibility of service, the fee is $75. (Most often we can determine signal availability with a computer projection so this is not required).
- Call us at 802-748-5866 to determine if you lie within our possible coverage area.
Subscriber must adhere to our Terms of Service. Kingdom Connection’s Wireless Service billing is available for a $2 monthly fee. Maximum Speeds are Burstable Speeds, Network Conditions may affect Maximum Speed at any particular time.
NOT ALL SERVICES ARE AVAILABLE IN ALL AREAS
KINGDOM CONNECTION SUPPORT
Our technical support department is available Monday through Friday at 802-748-5866 from 9:00 AM to 5:00 PM. Telephone technical support is limited to connection related issues or email problems. Further support is available by our in-office tech department for a fee.
Our billing department is available Monday through Friday from 9:00 AM to 5:00 PM at 802-748-5866 or by email at [email protected] Payments can be handled by the tech department during normal tech support hours, however specific billing questions should be directed to our billing department during the hours mentioned above.