Badenoch Broadband provides wireless broadband to homes and businesses in the Cairngorms National Park at the heart of the Scottish Highlands. Fast broadband increases business, boots tourism and has now become an essential service. Badenoch Broadband has been operating since 2012 providing a service to areas that previously had little or no broadband.
The diverse nature of the Highlands means that our subscribers include sporting estates, castles, hotels, gin distilleries as well as holiday homes, rental properties and, of course, those that live in this beautiful landscape.
Why we’re here…
Good broadband has become an essential services for modern life. Badenoch Broadband was set up to make sure that those who lived and worked in remote communities didnt need to be disadvantaged by poor digital connectivity.
How we did it…
Our system uses a network of hill top masts to bring fibre-speed connectivity to homes and businesses. Each of our subscribers has a receiver that connects their premises to the network. We currently offer up to 50Mbps services and our continually investing in and upgrading to make sure the service is a fast and as reliable as possible.
In 2010 a disparate group of community members began a discussion regarding the state of the broadband provision within our locale. With varying types of businesses and groups, families with school age children and the demand by visitors to the area for a decent broadband speed something needed to be done.
Through research online and discussions with existing groups already maintaining their own wireless broadband solutions we realised the possibilities for our own area. After consultation with our Community Association and a majority vote from villagers and rural residents we began the journey that has brought us to today. We are a profitable, efficient and expanding Community Interest Company, privately run and administered by founding members Alistair Fleming and Morag Macrae.
Thanks to various groups such as the Cairngorms National Park Authority, Leader, European Community, Enterprise Growth Fund and our very own forward thinking Community Association, we were able to raise sufficient funds to start transmitting. Point to point masts were built, some electric and some wind and solar powered, to transmit the signal from nearby Kingussie along a 15km corridor. This signal was then received by homes and businesses with small and efficient equipment positioned on their premises.
As the business has expanded throughout the community so has our network of masts. We now connect not only the majority of households within our community but also Ardverikie Castle and Estate cottages, Scottish Natural Heritage, Spartan Press, Wolftrax Mountain Bike Centre and The Pottery Coffee Shop to name a few.
Tourism is a huge part of the economy in the Highlands and Badenoch Broadband is contacted on a regular basis by accommodation providers, tourist facilities, mountaineering and outdoor activities groups, coffee shops and hotels for the possibility of connection. These businesses are now all too acutely aware of the demand by visitors for fast and efficient broadband. We feel that we are offering not only a reliable network for our users but also a community service giving businesses the ability to compete effectively within the tourism market.
Connection to our network has also allowed local business people to work from home and holiday home owners have told us they are able to stay longer and work from their properties, something they were previously unable to do due to poor connectivity and speed. This has had the knock on effect of reducing fuel consumption and travel time, boosting local spend and allowing local people more quality home time.
Without the co-operation of the Landowners and volunteers, no mast would have been built and no signal would have been transmitted. We could not have achieved what we have without those who gave permission for equipment to be sited on their land, provided electricity for masts and those hearty volunteers that hauled heavy equipment up hills in bad weather through midge infested bogs and snow.
Our success is due to all those involved as well as our own community for giving us the chance to prove our worth. We know that anything is possible if enough thought, discussion and research is given to a problem.
As for the future we are constantly improving our equipment and looking for sites to extend our signal to those who might still be using a dial-up service (yes they still exist). With our extensive knowledge of the technical side of providing broadband as well as our awareness of the limitations of Scottish geography we are also able to offer Consultancy to other rural communities who are still suffering with low speeds. Please contact us for more information.
- Residential Services
- Business Broadband Standard Services
- Business Broadband Premium Services
We have an “Equipment Guarantee” service which we recommend with all our residential packages (its included in our business packages). For £3.99 a month, you will be covered for all call-outs and hardware replacements, meaning no unexpected bills (Term and conditions apply)
If you are not subscribed to the Equipment Guarantee service, callouts will be charged at £30 + £30 per hour. Hardware replacements charged at cost – currently £70 for a receiver and £45 for a Wifi router
How do you get connected?
When we receive your enquiry our Engineer will visit your property or business to ascertain if the signal is receivable. The property must be able to see one of our masts. Any obstructions such as buildings, hills or trees will obscure the signal so making sure ‘line-of-sight’ is available is the first step. Through discussion with you, an appropriate location will be agreed for the installation of the small receiver. This is generally mounted on the outside of a building, high enough to receive the signal without interference. A single cable to the receiver, about the same thickness as a satellite TV cable needs to be installed from the outside of your property to the inside. Generally this will be run through a wall or a hole in a window or door frame, which you can provide or we will drill with your permission. A wifi router is then installed inside the property and connected to the electricity supply. The router provides a standard wifi signal that you can then connect to from your computer/phone/tablet (or you can use a cable if you prefer).
The equipment requires a mains electricity plug socket to be available. All our equipment is individually password protected and installed with the latest software for secure and efficient provision of service.